Q: How do I sign up a group for a trip?
A: By completing an Expedition Form with a selected destination, number of travelers and requested dates. You can complete the Expedition form online and submit it through our website. You can also download the form and mail or fax it to our main office. Visit the Travel Lounge and click the Forms link to find both versions of the Expedition Form.
Q: How does each traveler sign up for a trip?
A: By submitting a completed Application, a signed Payment and Trip Policies form, and a non-refundable deposit to the Joshua Expeditions office. After one Expedition Form has been submitted for the group, blank applications will be sent to the trip leaders so that they can distribute them to their students. Travelers also have the option to complete the application online and submit it through our website. The Application and Policies forms can be downloaded through the Forms section of our Travel Lounge.
Q: Where do I send applications and payments?
A: Make all checks payable to Joshua Expeditions and forward applications and payments to: Joshua Expeditions, 6841 Virginia Pkwy, Ste 103 – #452, McKinney Texas 75071. On the check, please write the name of the traveler, the name of the school/group, and the trip destination.
Q: What is the deposit amount I need to include with the application?
A: All participants who will be traveling with Joshua Expeditions must submit a non-refundable $200.00 deposit with their completed applications. (Some 2-4 day land-only trips require a $100.00 deposit. Please check with your trip leader to see if this applies to your expedition.)
Q: How late can someone be added to a trip?
A: All additions must be made 45 days before the group departure date and are subject to availability. A $50 late registration fee and $50 airline fee may apply, as well as additional trip costs and fees. No additional travelers will be accepted after this 45-day deadline.
Q: I’m an adult – do I have to pay more to travel on a student program?
A: No. Adult participants pay the same program price as student participants (unless your group leader has chosen to set separate prices for students and adults). However, if you have requested an alternate rooming arrangement (other than what is included in the program), your trip price will naturally be different due to the extra hotel charges for the alternate rooming arrangement.
Q: Can I accumulate any frequent flyer miles while on a Joshua Expeditions Tour?
A: Because we book tickets as a group, airlines normally do not issue frequent flyer miles, but it is worth asking the ticket agent when you check in.
Q: Can I redeem my frequent flyer miles and use them for my ticket?
A: Yes, but it must be the exact itinerary of the group, and you are responsible for every aspect of ticketing, including obtaining the ticket.
Q: Will students need a passport for travel outside the U.S.?
A: Yes, all students will need passports for travel to all locations outside the United States, including Mexico and Canada. Visas are also necessary for some locations. Please check with your Joshua Expeditions trip coordinator to determine this for your group.
*NOTE: for all international trips your passport must be valid for at least 90 days after your departure date.
Q: How can I apply for a passport?
A: If you are a United States citizen, to obtain a passport for the first time you need to go in person to one of 6,000 passport acceptance facilities* located throughout the United States. You will need proof of U.S. citizenship, a valid form of photo identification such as a driver’s license, and two photographs of yourself. (Photos must be a specific size. Kinko’s, Costco and other businesses offer services for passport-specific photos.)
You must apply in person if you are applying for a U.S. passport for the first time; if your expired U.S. passport is not in your possession; if your previous U.S. passport has expired and was issued more than 15 years ago; if your previous U.S. passport was issued when you were under 16 years old; or, if your currently valid U.S. passport has been lost or stolen.
*Acceptance facilities include many federal, state and probate courts, post offices, some public libraries and a number of county and municipal offices. There are also 13 regional passport agencies, most of which serve only those who are departing urgently. Appointments are required in such cases.
Q: What if my son or daughter is a non-U.S. citizen and needs a visa for his/her trip overseas?
A: All non-U.S. citizens are responsible for securing the proper documentation (passports, visas, etc.) prior to the group’s departure. Joshua Expeditions can provide you with an official letter from our company headquarters stating that the participant will be traveling over a specific period of time, to specific countries. Please note: If a non-U.S. citizen has not secured or cannot secure the proper documentation before the group departs, Joshua Expeditions standard cancellation policy will still apply.
Q: What happens if a student signs up for a trip and then chooses to cancel?
A: Please refer to the Joshua Expeditions Payment and Trip Policies for all policies regarding cancellations, refunds, and trip cancellation insurance. A copy of the policies is included with the applications sent to your group, and you may also download a copy online through the Travel Lounge.
Q: Why should I purchase the cancellation insurance?
A: For a small amount of money, you can protect your investment against unforeseen circumstances or emergencies that would make going on the trip impossible. If your group leader has not opted to include travel insurance for your entire group, you can still purchase it as an individual. Please visit the Document Library of your online account for details about individual insurance or e-mail email@example.com for more information on purchasing travel insurance.
Q: After reviewing the Payments and Trip Policies, I have decided to cancel my student. How do I proceed?
A: You may make a cancellation by emailing firstname.lastname@example.org. Make sure to notify your Group Leader regarding your cancellation as well.
Q: Are there any additional fees?
A: We try our best to cover all costs but some destinations will vary. Your detailed itinerary will clearly state what is not included, and you will know before departure how much money you will need.
Q: How do students raise the funds for trips?
A: Some families have the resources to simply pay for the trip, while other students send out letters to raise support from friends and family. Still, others have obtained jobs to help finance this opportunity. Some will even do a combination of all three! In the Travel Info of your online account, we include a list of fundraising ideas that might be helpful to students.
Q: What are the luggage restrictions for the trip?
A: Due to the space limitations of the transportation at your destination, each person should bring no more than one suitcase and one carry-on bag, such as a backpack. The important thing is for participants to pack according to their own physical abilities since each person must carry his own bags. To be sure, contact the airlines to get their updated policies since they change periodically. All baggage fees are the responsibility of the traveler.
Q: Will someone meet me at the airport?
A: Yes! Your Joshua Expeditions guide will be waiting for you at the destination airport with an orange JE sign on display.
Q: Where will students stay while traveling?
A: Students will stay in hotels and ministry facilities. All hotels are clean and reputable and are centrally located. We will provide the school with the phone numbers of each hotel for each night of the trip.
Q: What supervision is provided for each trip?
A: Each trip will have an official JE guide who makes your arrangements in each location and accompanies the group throughout the trip. In addition, a school representative acts as the group leader for the students. Schools are encouraged to provide additional chaperones.
Q: What kind of ministry opportunities will students participate in?
A: Ministry opportunities, depending on the particular trip, include presenting chapels and assemblies, helping with service projects, conducting “children’s clubs”, sharing testimonies, helping at orphanages, and participating in street evangelism. Students are prepped for ministry during the course of leadership training. If requested, we can mail community service report forms to the students.
Q: What will the weather be like?
A: In the Travel Lounge of our website, under Travel Links, you will find a link to the Weather Channel. During the week prior to departure, take a moment to go online and check the forecast for your destination to help you plan accordingly.
Q: How much cash should a participant bring?
A: In most countries, it is now routine to accept ATM/Debit cards for purchases and cash withdrawals. This is a good way to minimize the need to carry large sums of cash. However, it is a good idea to bring at least $10-15 per day in cash.
NOTE: If you plan to use ATM/Debit cards, you will need to notify your bank of your international travel plans prior to departure. Banks will often put a hold on an account when charges appear from foreign countries, and you could lose access to your money while abroad. Be sure to provide your travel dates and destination cities to your financial institution before departing on your tour.
Q: How can I contact my child/family member/friend during the trip?
A: It is our policy to provide each group leader with a detailed itinerary, including locations and phone numbers. To protect your child, we do not relay this information over the phone to individuals, including parents and guardians. Please make sure that your leader provides you with the information before departure.
Q: Is any health/accident insurance included in the price of the trip?
A: It is important to note that one of JE’s top priorities is student safety. All guides are certified in CPR and first aid. In addition, Joshua Expeditions provides comprehensive accident coverage that is designed to act as secondary coverage for anything your primary policy does not cover. This coverage is included in the price of each student’s trip. JE also recommend trip cancellation insurance for travelers wishing to obtain additional insurance coverage, including cancellation insurance. You will find information regarding trip cancellation insurance plans in the Document Library of your online account or by emailing email@example.com.
Q: Is it safe to travel after 9/11 and the Iraq war?
A: Joshua Expeditions always monitors the State Department Travel Advisories. Many groups have continued their travel plans successfully prior to, during, and after the events of 9/11 and the conflict in Iraq. All report safe airport conditions and favorable response to Americans traveling abroad. Safety measures have been so drastically improved for airports that our children are probably safer now than they ever have been. Ultimately, safety rests only in the hands of God.
If a warning is ever issued for the location of one of our trips, we would simply reroute that trip to a safer location. If you feel uncomfortable about the risk of losing money due to a change in events that is beyond the control of JE, please consider purchasing trip cancellation insurance. The ultimate decision, of course, is yours. If you do not feel comfortable then you should not travel.