Joshua Expeditions

Payment and Trip Policies

Registration

There are four ways to submit your trip application, non-refundable deposit and remaining payments. We accept checks, money orders, and credit or debit cards from VISA�, MasterCard�, American Express� or Discover�. All payments must include the school/group name, traveler�s name and destination of the trip.

     INTERNET — Make payments online at www.joshuaexpeditions.org/payment.htm

     MAIL — Make checks payable to:
                         Joshua Expeditions
                         PO Box 843884
                         Dallas, TX 75284-3884

     TELEPHONE — 972-542-3024 or 1-888-341-7888

     FAX (applications only) — 972-542-3025 or 1-877-603-9817

Deposits

A $200 non-refundable deposit per person is due by the date listed in the payment schedule. (Deposits will be $100 for trips priced less than $500.) Trip price and dates are not confirmed until your deposits and applications are received in the Joshua Expeditions office. Prices are subject to change due to airline availability, unforeseen tax or fuel surcharge increases, as well as changes in group size and group-elected itinerary changes. Early registrations are strongly recommended to secure your desired trip dates and itinerary.

Late Registration

Deposits received more than 30 days after your deposit due date will automatically incur a $50 Late Registration Fee, as well as any additional charges that have risen, such as airfare, activity costs, etc.

Applications

Deposit must be accompanied by a completed application form. Deposits without applications will not be processed, nor will applications without deposits. All travelers, including adults and chaperones, must submit individual applications to be added to the school account. For airline purposes, please be sure to use your name as it appears on your passport (for international travel), driver�s license or school ID.

Application forms may be downloaded in our Travel Lounge, as well as submitted online via this link.

Payments

Payments must be accompanied by Joshua Expeditions payment coupons or by a note including traveler�s name, destination and school/group name. There will be a late fee of $50 automatically added to each late payment ($20 for trips priced less than $500). Payments must be received, not post-marked, by the dates specified in your payment schedule. This will be strictly enforced so that Joshua Expeditions can provide quality service to every traveler. Please allow adequate time for delivery of payments (approximately 10 days) to avoid late payment fees. Joshua Expeditions will not be responsible for lost payments. There will be a $35 fee for each returned check, and late fees will be applied to payments that are late due to returned checks.

PAYMENT SCHEDULE (excluding late bookings)

For trips departing September 1 through November 30

$200 deposit due on May 1 ($100 for trips priced less than $500)
30% of the program fee due on June 15
Final payment due 60 days before departure

For trips departing December1 through February 28

$200 deposit due on August 1 ($100 for trips priced less than $500)
30% of the program fee due on September 15
Final payment due 60 days before departure

For trips departing March 1 through August 31

$200 deposit due on October 1 ($100 for trips priced less than $500)
30% of the program fee due on November 15
Final payment due 60 days before departure

Cancellation Policy

All cancellations must be submitted in writing to Joshua Expeditions.
Deposits are non-refundable.
Deposits may be transferable to new travelers who take the place of cancelled travelers. Transferred deposits will be at the discretion of Joshua Expeditions. Additional costs may apply, such as name change fees.
All deposits, fees for returned checks, late payment fees and late registration fees are non-refundable.
All cancellations must be in writing and received in the Joshua Expeditions office by the dates listed in the cancellation policies. Verbal cancellations are not accepted. Cancellations can be e-mailed to billing@joshuaexpeditions.org or faxed to 1-877-603-9817.

If written cancellation is received 91 - 120 days before departure
Joshua Expeditions retains the deposit plus 30% of the trip price.
If written cancellation is received 46 - 90 days before departure
Joshua Expeditions retains the deposit plus 50% of the trip price.
If written cancellation is received 0 - 45 days before departure
Joshua Expeditions retains 100% of the trip price.

If a traveler cancels after the group has been ticketed, even if it is more than 120 days before departure, the cost of the airline ticket is non-refundable and the airline ticket cannot be used for later travel by the individual.
No refund or airline credit will be issued should a traveler cancel 45 or fewer days from departure.

Joshua Expeditions strongly encourages all travelers to consider purchasing trip cancellation insurance (available from third-party providers).

In the event a trip is cancelled by group leaders or administration, the above cancellation policies apply. Any participant expelled or disciplined by the school is subject to the Joshua Expeditions standard cancellation policy. If a participant is unable to obtain the required travel documents, the standard cancellation policy will apply.

Refunds

Refunds will be issued only after the entire school account is paid in full. Please allow two to three weeks after all school accounts have been paid in full for refunds to be issued. If an overpayment was made by check, please allow 4�6 weeks after receipt of the check for the refund to be issued. In the case of trips with school billing, the refunds will be issued to the school. Trips with parent billing will have refunds issued directly to the parent. All overpayments due to organization-sponsored fund raising will be refunded directly to the organization. Refunds for overpayments of less than $50 must be requested in writing.

What�s included in the price of your trip

Round trip airfare
Quality accommodations (ministry housing for some of our mission trips)
All ground transportation, excluding optional activities
All group activity fees included in your itinerary
Breakfasts and dinners on all trips, and lunches on select programs, based on destination, arrival and departure times.
Please note: lunches are not included on the first and last days of any program, or on Europe trips, ski days, and some select programs.
Your itinerary will include details for your specific trip.
Local tour guides, per your itinerary
Full-time Joshua Expeditions guide for the duration of the trip
Departure tax for international trips
Joshua Expeditions T-Shirt
Luggage tag (excluding land-only trips)
Nightly devotions combined with on-site teaching from a Christian perspective

What�s not included in the price of your trip

Tipping � customary gratuities for bus/coach drivers and your tour guides.
It is recommended that each traveler reserve $2-5 per day, per person, to tip guides and bus drivers.
Snacks and souvenirs
Lunches on first and last days
Lunches on European and New York City trips
Lunches on ski days
Special room arrangements
Fees for optional activities
Baggage fees charged by individual airlines
Surcharges due to currency exchange rate increases
Surcharges due to airline fees and tax increases
Surcharges due to fuel cost increases