Joshua Expeditions

Payment and Trip Policies

Registration

There are four ways to submit your trip application, non-refundable deposit and remaining payments. We accept checks, money orders, and credit or debit cards from VISA�, MasterCard�, American Express� or Discover�. All payments must include the school/group name, traveler�s name and destination of the trip.

     INTERNET — Make payments online at www.joshuaexpeditions.org/payment.htm

     MAIL — Make checks payable to:
                         Joshua Expeditions
                         6841 Virginia Pkwy
                         Ste 103 - #452
                         McKinney, TX 75071

     TELEPHONE — 972-542-3024 or 1-888-341-7888

     FAX (applications only) — 972-542-3025 or 1-877-603-9817

Deposits

A non-refundable $200 deposit, per person, and a non-refundable $75 premium for Travel Guard insurance (if applicable) is due by the date listed in your payment schedule. (For trips priced less than $500, the non-refundable deposit will be $100 and the non-refundable Travel Guard insurance premium will be $30.) Trip price and dates are not confirmed until we receive your deposits and applications, and they are subject to change due to airline availability, unforeseen tax or fuel surcharge increases, as well as changes in group size and group-elected itinerary changes. To secure your desired trip dates and itinerary, early registrations are strongly recommended.

Late Registration

Deposits received more than 30 days after your deposit due date will automatically incur a $50 Late Registration Fee, as well as any additional charges that have risen, such as airfare, activity costs, etc.

Applications

Deposit must be accompanied by a completed application form. Deposits without applications will not be processed, nor will applications without deposits. All travelers, including adults and chaperones, must submit individual applications to be added to the school account. For airline purposes, please be sure to use your name as it appears on your passport (for international travel), driver�s license or school ID.

Application forms may be downloaded in our Travel Lounge, as well as submitted online via this link.

Payments

Payments must be accompanied by Joshua Expeditions payment coupons or by a note including traveler�s name, destination and school/group name. There will be a late fee of $50 automatically added to each late payment ($20 for trips priced less than $500). Payments must be received, not post-marked, by the dates specified in your payment schedule. This will be strictly enforced so that Joshua Expeditions can provide quality service to every traveler. Please allow adequate time for delivery of payments (approximately 10 days) to avoid late payment fees. Joshua Expeditions will not be responsible for lost payments. There will be a $35 fee for each returned check, and late fees will be applied to payments that are late due to returned checks.

PLEASE NOTE: Final payments are due in full 60 days prior to the trip's departure date. If the final payment is not received in the JE office by the final payment due date, Joshua Expeditions reserves the right to cancel any traveler from the trip. If a traveler is cancelled due to non-payment, the standard cancellation policy will apply.

PAYMENT SCHEDULE (excluding late bookings)
Note: These dates are simply guidelines based on typical tours. Please refer to your group's specific payment schedule for exact dates.

For trips departing September 1 through November 30

$200 deposit + $75 Travel Guard premium (if applicable) due on May 1
For trips priced less than $500, the payment due is $100 deposit + $30 Travel Guard premium, if applicable
30% of the program fee due on June 15
Final payment due 60 days before departure

For trips departing December 1 through February 28

$200 deposit + $75 Travel Guard premium (if applicable) due on August 1
For trips priced less than $500, the payment due is $100 deposit + $30 Travel Guard premium
30% of the program fee due on September 15
Final payment due 60 days before departure

For trips departing March 1 through August 31

$200 deposit + $75 Travel Guard premium (if applicable) due on October 1
For trips priced less than $500, the payment due is $100 deposit + $30 Travel Guard premium
30% of the program fee due on November 15
Final payment due 60 days before departure

Cancellation Policy

All cancellations must be submitted in writing to Joshua Expeditions.
Deposits are non-refundable.
Insurance premiums and other fees are non-refundable, including late payment fees, late registration fees, fees for returned checks, and name change fees.
Deposits may be transferable to new travelers who take the place of cancelled travelers. Transferred deposits will be at the discretion of Joshua Expeditions. Additional costs may apply, such as name change fees.
All cancellations must be in writing and received in the Joshua Expeditions office by the dates listed in the cancellation policies. Verbal cancellations are not accepted. Cancellations can be e-mailed to billing@joshuaexpeditions.org or faxed to 1-877-603-9817.

If written cancellation is received more than 120 days before departure
Joshua Expeditions retains the full deposit + any insurance premium
If written cancellation is received 91 - 120 days before departure
Joshua Expeditions retains the full deposit + any insurance premium + 30% of the trip price
If written cancellation is received 46 - 90 days before departure
Joshua Expeditions retains the full deposit + any insurance premium + 50% of the trip price
If written cancellation is received 0 - 45 days before departure
Joshua Expeditions retains 100% of the trip price (No refund or airline credit will be issued.)

If a traveler cancels after the group has been ticketed, even if it is more than 120 days before departure, the cost of the airline ticket is non-refundable and the airline ticket cannot be used for later travel by the individual.
No refund or airline credit will be issued should a traveler cancel 45 or fewer days from departure.

If your trip price does not include trip cancellation insurance, Joshua Expeditions strongly encourage you to consider purchasing it (available from third-party providers). Cancellations for medical reasons, work situations, etc., will be subject to the cancellation policy outlined above.

In the event a trip is cancelled by group leaders or administration, these cancellation policies will apply. Any participant expelled or disciplined by the school is subject to the Joshua Expeditions standard cancellation policy. If a participant is unable to obtain the required travel documents, the standard cancellation policy will apply.

Refunds

Refunds for overpayment will only be issued upon written request. Refund requests can be emailed to billing@joshuaexpeditions.org or faxed to 1-877-603-9817. Refunds will be issued only after all accounts for all travelers are paid in full. Please allow two to three weeks after all school accounts have been paid in full for refunds to be issued. If an overpayment was made by a check, please also allow 4�6 weeks after receipt of the check for the refund to be issued. In the case of trips with school billing, the refunds will be issued to the school; trips with parent billing will have refunds issued to the parent(s) according to the original method of payment. All overpayments due to organization sponsored fund raising will be refunded directly to the organization.

What�s included in the price of your trip

Round trip airfare (unless otherwise specified on your itinerary)
Quality accommodations (ministry housing for some of our mission trips)
All ground transportation, excluding optional activities
All group activity fees included in your itinerary
Full-time Joshua Expeditions guide for the duration of the trip
Local tour guides, per your itinerary
Departure tax for international trips
Joshua Expeditions T-Shirt
Luggage tag, per traveler (excluding land-only trips)
Nightly devotions combined with on-site teaching from a Christian perspective
Breakfasts and dinners on all trips, and lunches on select programs, based on destination, arrival and departure times.
Please note: lunches are not included on the first and last days of any program, or on Europe trips, ski days, and some select programs.
Check your itinerary for details about the meals included on your specific trip.

What�s not included in the price of your trip

Tipping (unless otherwise specified) � customary gratuities for bus/coach drivers and your tour guides.
It is recommended that each traveler reserve $2-5 per day, per person, to tip guides and bus drivers.
Snacks and souvenirs
Lunches on first and last days of your tour itinerary
Lunches on European and New York City trips
Lunches on ski days
Special room arrangements
Additional expenses due to traveler requested deviations from the group�s itinerary
Fees for optional activities, including those requested by the group leader
Baggage fees charged by individual airlines
Surcharges due to fuel cost increases
Surcharges due to airline fees and tax increases
Surcharges due to currency exchange rate increases

PLEASE NOTE:

Your trip begins with the takeoff of your flight from the departure airport or departure of the bus from your school (for bus trips). Your trip concludes with the completion of your return flight or arrival of the bus back at your school.
For the safety of all participants Joshua Expeditions will communicate itinerary details with the school or group leader only.
Participants can obtain information regarding the trip itinerary, flight schedule, behavior guidelines, and all other trip-related information through the group leader.
Each participant and guardian assumes all risks involved with participating on the trip.
Joshua Expeditions, its employees, affiliates, participant schools, officers or directors cannot be responsible for any injury, loss, damage, accident, delay, or expense resulting from any event beyond its control, including but not limited to acts of God, war, terrorism, strikes, violence, sickness, government restrictions and regulations, or any problems caused by the airlines, bus companies, trains, ships, hotels, and any other companies or individuals providing services to our groups.

Download the Complete Payment and Trip Policies in PDF format.